Delivery Policy
Our Delivery Policy
At Boost SEO, we are committed to providing efficient and prompt delivery of our services. This policy outlines the key details regarding how our services are provisioned and delivered to customers.
Service Provisioning Time
- Upon successful purchase, your VPS will be provisioned and made available within 24hrs. In some cases, it might take up to 48hrs due to unforeseen circumstances or additional verification processes.
- You will receive a confirmation email with all necessary login credentials and instructions as soon as the VPS is ready.
Delivery Method
- As a digital service provider, all VPS services are delivered electronically.
- The VPS credentials (including IP address, username, password, and any other relevant information) will be sent to the email address provided during the signup process. Ensure that your email is valid and accessible to avoid delays.
Access and Activation
- After receiving your VPS credentials, you can immediately log in and access the server environment using the provided details.
- If you encounter any issues accessing your VPS, please contact our support team, and we will assist you promptly.
Delays in Delivery
- While we strive to provision your VPS instantly, certain factors such as high demand, payment verification, or technical issues may cause delays.
- If your VPS is not provisioned within 24hrs after your purchase, please contact our support team to investigate and resolve the issue.
Service Availability
- We guarantee 99.9% uptime for all our VPS services, ensuring your VPS remains available and operational round-the-clock.
- Any planned maintenance or downtime will be communicated to you in advance, and we will make every effort to minimize any disruption to your service.
Refund and Cancellation
For information regarding refunds or cancellations, please refer to our Refund Policy. Cancellations after service activation may be subject to certain terms and conditions.
Contact Us
If you have any questions or concerns, please don't hesitate to reach out to our customer support team at support@boostseo.com