Return and Refund Policy

At Pulse CoreSEO, we strive to ensure customer satisfaction SEO providing services. However, we understand that there may be situations where customers may need to request a refund or cancellation. This policy outlines the conditions under which refunds are granted.

Refund Eligibility

Refunds are available under the following conditions:

• Service not delivered: If the VPS is not provisioned or accessible within the stated delivery time after a successful payment.
• Technical issues: If there are persistent technical issues with the VPS that cannot be resolved by our support team within a reasonable time frame.
• Incorrect product/service: If the wrong VPS service (e.g., wrong plan or OS) is provisioned and we are unable to correct the issue.

Refund Request Timeframe

You may request a refund within 7 days from the date of purchase. After this period, refunds will not be issued except for cases of prolonged service disruptions or unresolved technical issues.

How to Request a Refund

To initiate a refund, please contact our customer support team at [support@pulsecoreseo.com]. We'll review your request and respond within 2 business days.

Refund Process

• Once your refund request is approved, we will process the refund to the original payment method used at the time of purchase. The refund processing time may vary depending on your bank or payment provider.
• Please note that depending on your financial institution, it may take 3-7 business days for the refund to appear on your account.

Cancellation on Services

• You may cancel your VPS service at any time via your account dashboard or by contacting our support team. However, cancellation after the service has been provisioned will not automatically result in a refund, except as stated under the Refund Eligibility section.
• Any services canceled after the refund period will not be refunded for any unused portion of the service.

Exceptional Circumstances

We may offer refunds in exceptional cases, such as long-term service outages or significant issues that prevent the proper use of the VPS service. These will be evaluated on a case-by-case basis.

Contact Us

If you have any questions or concerns, please don't hesitate to reach out to our customer support team.